4/15/2009
I live in Pennsylvania and needed an alternator for a 12 year old Ford Taurus.
I found the website very simple and user friendly. There were several options for this specific
car so I called and talked to one of the two owners who explained in detail what I should do. I'm
not a mechanic and don't generally work on my own cars, but in this case I did. I ordered it on line
with no taxes or shipping charges or silly core charge and it was promptly delivered the next day.
The alternator has a Lifetime warranty and seriously looks brand new!! Rest assured this is a cost
competitive, friendly and customer service driven company with quality products!! I would recommend
them to consumers and mechanics for competitively priced quality products.
Sincerely,
Dale E. Hemmingsen
Freeland, PA
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02/18/2010
Sent: Thursday, February 18, 2010 4:52 AM
Subject: FROM A CUSTOMER - ABSOLUTELY AMAZING SERVICE!
I went to your website, hoping there was a "Customer Testimonial" area but didn't find one.
On Tuesday, my 1984 BMW 633csi started acting up. After determining that my problem was a dead
alternator (I can't really complain, it was the ORIGINAL!), I set out to find a replacement.
Of course, none of the local auto parts stores had one in stock, so I set out to find one online.
After searching for about an hour or so, I was able to find quite a few companies who sold a
replacement, however most were talking $60+ core charges, $50-$60 extra for overnight shipping, etc.
Then I found your website. You had the best price, and FREE overnight shipping (I couldn't turn that down!)
I place my order around 4:30 EST, and thought the best I could expect was to receive my order on Thursday.
Imaging my surprise when - within an hour - I received an email from you informing me the alternator
had shipped and providing me with a tracking number.
To make a long story short, by the time I got home from work yesterday (3PM EST), the alternator was
sitting on my front porch. Took me about an hour to install, and now I'm back on the road.
Tucsonalternators.com TOTALLY EXCEEDED MY EXPECTATIONS. Should I ever need another alternator, you'll
definitely get my business and I'll pass along a recommendation to your company whenever I have an
opportunity.
Thanks Rich - Appreciate it.
Ken Allewelt --
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